Patient, plain-English help with all your technology — old and new — from someone you can trust, right here in the Okanagan.
Whether it's a device from decades past or something brand new, I'm here to help — at your pace, in your home.
Preserve your memories and get more life from the devices you love.
Get comfortable with your iPhone, Android, or iPad — step by step, no rush.
From first setup to everyday use — I'll get you comfortable and confident.
Never miss a moment with family, no matter where they live.
Navigate important websites with confidence and privacy.
Enjoy your favourite shows and music without the confusion.
Getting help is easy — just three steps.
Call or email me to describe what you need help with. No problem is too small!
I'll visit your home at a time that suits you — no driving, no stress.
I explain everything clearly, answer all your questions, and never rush.
No surprises, no hidden fees. I'll always give you an honest estimate before I start.
Every home and every person is different — some tasks take a little time, others take more. The first hour is $85, and if we need longer it's just $60 for each additional hour. I'll always give you an honest estimate before I begin so there are never any surprises.
I'm not a big company — I'm your neighbour, and I genuinely care.
I never make you feel silly for asking. Every question is a good question.
No confusing tech talk. I explain things in a way that makes sense to you.
No confusing video or phone call support. I come to you and help you in-person.
A two-time Emmy Award-winning Sound & Tech Consultant — I really know my stuff.
I respect your privacy, your home, and your time. Always.
From smartphones to record players — if it plugs in, I can help with it.
I think you should know who's coming to your home.
Helping Hand Tech
Hi, I'm Jordan — a Lake Country local, husband, and dad of two teenagers. I started Helping Hand Tech because I kept seeing the same thing happen with my own parents, grandparents, and in-laws: they needed help with technology, and nobody had the patience to really sit down and help them.
Staying connected with the people you love, and being able to look back at cherished memories — that's one of the best parts of life. I never want technology to get in the way of that for you.
Professionally, I'm a two-time Emmy Award-winning Sound & Tech Consultant. I really do know my stuff. But what I'm most proud of is being someone you can trust to come into your home, take as much time as you need, and never make you feel anything less than capable.
"I come to every visit the same way I'd want someone to help my own mom — with patience, kindness, and absolutely no rush."
— Jordan WibergReal stories from real people.
"I highly recommend contacting Jordan for any technical challenges. My printer quit working wirelessly, but he had the problem solved very quickly. His personality (and humour) set me at ease immediately. I definitely will call on him again if I need help."
"We've had constant issues with our cable service and email. Jordan simplified everything and helped us understand how it all worked. He was kind and patient with our questions, and we felt completely at ease."
"Jordan took all the time we needed and never made us feel rushed. We now feel confident using our iPad and computer. He even set up our old record player and stereo."
I'd love to hear from you. Call, email, or fill in the form — I'll be in touch quickly.
Kelowna · Lake Country
Vernon & Area
Hours: Monday – Saturday, 9 am – 6 pm · Evening appointments available on request.
Not sure if I can help? Call me anyway — there's no charge to ask, and I'll always be honest with you.
